+49 8321 6099-600 info@bhs-control-systems.com

Technical support

Customer satisfaction is our number one goal – using fast, flexible solutions

Fast, flexible solutions

Minimum downtime is the top priority for your plant. Optimal and smooth processes in normal production are crucial. Our support team offers fast, flexible solutions and is always able to provide a personal response to your requirements. Providing fast and highly professional support onsite at the customer’s premises is a matter of course for us. You can also reach our support team on the weekend, too.

Flexible support contingents

BHS Control Systems offers flexible support contingents that can be called up as required, considerably simplifying the management of your support requests. Support contingents are agreed on an hourly basis and include monthly reporting.

During business hours

Monday to Thursday 8 a.m. – 4 p.m. (CET)
Friday 8 a.m. – 12:15 p.m. (CET)

+49 8321 6099-600

support@bhs-control-systems.com

Outside business hours

Monday to Sunday 6 a.m. – 10 p.m. (CET)

+49 8321 6099-699

Software updates

Always up to date and secure: using the latest software versions

Learn more

Software updates

Always up to date and secure: using the latest software versions

Learn more

Training sessions and courses

Training courses, user training, and workshops – knowledge to guarantee maximum performance and reliability

Learn more

Training sessions and courses

Training courses, user training, and workshops – knowledge to guarantee maximum performance and reliability

Learn more

Modernization of the Interquell feed mill is complete

March 2022

The German animal feed manufacturer Interquell and BHS Control Systems look back on a ten-year partnership. In the fall 2021, Interquell successfully completed connecting all of its machinery to the modern control solution from BHS Control Systems and harmonized its entire production – from incoming raw materials to shipping.

Smart control solution for mobile Biogrinder plant

February 2021

BHS Control Systems designed an intelligent control solution for a mobile Biogrinder plant in northern Germany. The plant from BHS-Sonthofen efficiently shreds excess compost and delivers a substance that is suitable as an environmentally friendly peat substitute. The control solution supports the custom production process by allowing various parameters to be adapted as needed.

Modernization of the control system at KAMA-Futter in Neu-Ulm

January 2021

For many years now, KAMA-Kraftfutterwerk Karl Mansdörfer GmbH & Co. KG, based in Senden near Neu-Ulm, has relied on the expert support from BHS Control Systems.The collaboration began in 2012 with the construction of a second plant. BHS Control Systems installed all of the control technology for the new mixed feed system, consisting of hammer mills, press system, batch mixers, silos, and unloading points – and makes sure all of the necessary updates and adaptations are performed. The control technology in the old plant is now also being gradually modernized – this project is being carried over the longer term and during operations.

From three to five – New packaging lines for Scheller Mühle

December 2020

BHS Control Systems assisted traditional company Scheller Mühle, located in Reisgang in Upper Bavaria, in expanding its packaging lines in 2019. Scheller, known for its blue “Mehlzauber” packaging, operates a mill in Reisgang near Pfaffenhofen an der Ilm. The company uses two milling systems to offer an extensive range of different, high-quality flour and semolina types in both the conventional and certified organic varieties. BHS Control Systems has been working with Scheller on its control technology for ten years.

Expansion and replacement of mixed feed production plants in Upper Bavaria

December 2020

Comparable processes can be found in almost all animal feed mills in mixed feed manufacturing. That said, all of steps in the technical process control can still differ depending on the company’s specific requirements. As a result, there is a wide range of customized solutions out there that aim to provide farmers with high-quality and cost-effective mixed feed tailored to the needs of their animals. When it comes to expanding and and replacing control systems of mixed feed plants, producers benefit from industry-specific experience and customized control and automation technology of BHS Control Systems.

Sophisticated control of recycling separation technology with BHS Control Systems

November 2020

From incinerator bottom ash to metal concentrates ready for sale: At a Danish recycling company, the sophisticated sorting process to make this happen runs almost autonomously thanks to a control system from BHS Control Systems. Implemented as a prototype, this project turned out to be a resounding success: Ever since commissioning, the control system has been running to the customer’s complete satisfaction.

The control system at an organic animal feed manufacturer receives upgrade

November 2020

Organic-grade farm animal feed is the secret to success for an animal feed manufacturer in Lower Franconia in Bavaria. The high expectations of its customers require a modern production operation that is always up to date. That’s why the manufacturer has a strong partner at its side to perform the necessary updates to the control systems. BHS Control Systems updated the control systems entirely according to the customer’s wishes over a weekend. This keeps the downtimes of the machines to a minimum.

Mill in Allgäu strives for continuous improvement in production

October 2020

Expansion measures at animal feed mills always require the mill control system to be adapted: new control cabinets, additional frequency converters, software updates. With the assistance of BHS Control Systems, Weissachmühle, a mill operator in Allgäu, Germany, quickly and easily implemented these extensive measures following the installation of a hammer mill.

Step-by-step modernization of a feed plant

September 2020

Feed producers are often traditional companies with a long corporate history, which is also reflected in the highly heterogeneous machine landscape. Interquell, a large producer of feed for pets and small animals based in the Bavarian town of Wehringen, wants to harmonize the control technology of its entire production, from the receipt of raw materials goods all the way to shipping. One of the key advantages is that operation of the systems becomes much easier for employees. BHS Control Systems has been helping the customer to continuously modernize their processes for around ten years. Among other benefits, the control solution of the feed manufacturer delivers industry-specific libraries and functions that ensure the compatibility of ingredients, for example.

Mill retrofitting with construction of a new concrete silo

August 2020

Construction measures at a mill always have an influence on the control system – a large mill company from northern Bavaria once again relied on the proven support provided by BHS Control Systems for the construction of a new concrete silo. This is because the solutions from BHS Control Systems are precisely tailored to the needs of the milling industry, no matter whether the project is to construct a new concrete silo or to modernize existing control systems. Plus, BHS performs all of the adaptations while operations are ongoing.

Your international contacts

Headquarters

+49 8321 6099-600 info@bhs-control-systems.com

Sales

+49 8321 6099-644 sales@bhs-control-systems.com

Technical support

+49 8321 6099-699 support@bhs-control-systems.com

To contact form

Technical support

Customer satisfaction is our number one goal – using fast, flexible solutions

Fast, flexible solutions

Flexible support contingents